PRIVACY POLICY

The protection of your privacy is very important to us. Below we inform you in detail about the handling of your data.

1. Access data and hosting

You can visit our websites without providing any personal information. Each time a website is called up, the web server only automatically saves a so-called server log file, which contains, for example, the name of the requested file, your IP address, date and time of the retrieval, the amount of data transferred and the requesting provider (access data) and documents the retrieval. This access data is evaluated exclusively for the purpose of ensuring trouble-free operation of the site and improving our offer. This serves to safeguard our overriding legitimate interests in a correct presentation of our offer in accordance with Art. 6 para. 1 sentence 1 lit. f GDPR. All access data will be deleted no later than seven days after the end of your page visit.

Hosting

The services for hosting and displaying the website are partly provided by our service providers as part of processing on our behalf. Unless otherwise explained in the context of this data protection declaration, all access data as well as all data collected in designated forms on this website will be processed on their servers. If you have any questions about our service providers and the basis of our cooperation with them, please contact the contact option described in this privacy policy.
Our service providers are located and/or use servers in the following countries for which the European Commission has determined an adequate level of data protection by decision: Canada
Our service providers are located and/or use servers in the USA and other countries outside the EU and the EEA. There is no adequacy decision of the European Commission for these countries. Our cooperation with them is based on standard data protection clauses of the European Commission.

2. Data processing for contract processing and for establishing contact
2.1 Data processing for contract processing

For the purpose of contract processing (including inquiries about and processing of any existing warranty and performance disruption claims as well as any legal updating obligations) in accordance with Art. 6 para. 1 sentence 1 lit. b GDPR, we collect personal data if you voluntarily provide it to us as part of your order. Mandatory fields are marked as such, as in these cases we absolutely need the data for contract processing and we cannot send the order without their specification. Which data is collected can be seen from the respective input forms. Further information on the processing of your data, in particular on the transfer to our service providers for the purpose of order, payment and shipping processing, can be found in the following sections of this privacy policy. After complete execution of the contract, your data will be restricted for further processing and deleted after expiry of the tax and commercial retention periods in accordance with Art. 6 para. 1 sentence 1 lit. c GDPR, unless you have expressly consented to further use of your data in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR or we reserve the right to use data beyond that is permitted by law and about which we inform you in this declaration.

2.2 Customer account

Insofar as you have given your consent in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR by deciding to open a customer account, we will use your data for the purpose of opening a customer account and to store your data for further future orders on our website. The deletion of your customer account is possible at any time and can be done either by sending a message to the contact option described in this data protection declaration or via a designated function in the customer account. After deletion of your customer account, your data will be deleted, unless you have expressly consented to further use of your data in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this declaration.

2.3 Contact

As part of customer communication, we collect personal data to process your inquiries in accordance with Art. 6 para. 1 sentence 1 lit. b GDPR if you voluntarily provide it to us when contacting us (e.g. via contact form or e-mail). Mandatory fields are marked as such, as in these cases we need the data to process your contact. Which data is collected can be seen from the respective input forms. After complete processing of your request, your data will be deleted, unless you have expressly consented to further use of your data in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this declaration.

2.4 Data processing for the purpose of shipping processing

In order to fulfill the contract in accordance with Art. 6 para. 1 sentence 1 lit. b GDPR, we pass on your data to the shipping service provider commissioned with the delivery, insofar as this is necessary for the delivery of ordered goods.
The same applies to the transfer of data to our manufacturers or Wholesalers in the cases where they take over the shipping for us (route business). These are considered shipping service providers within the meaning of this data protection declaration.
Our service providers are located and/or use servers in these countries: USA There is no adequacy decision of the European Commission for these countries. Our cooperation with you is based on these guarantees: Standard data protection clauses of the European Commission.

2.5 Data transfer to shipping service providers for the purpose of shipping announcement

If you have given us your express consent to this during or after your order, we will pass on your e-mail address to the selected shipping service provider on the basis of this in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR, so that it can contact you before delivery for the purpose of delivery notice or coordination. The consent can be revoked at any time by sending a message to the contact option described in this privacy policy or directly to the shipping service provider at the contact address listed below. After revocation, we will delete your data provided for this purpose, unless you have expressly consented to the further use of your data or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this declaration.

2.6 Data processing for payment processing

When processing payments in our online shop, we work together with these partners: technical service providers, credit institutions, payment service providers.

2.7 Data processing for transaction processing

Depending on the selected payment method, we pass on the data necessary for the processing of the payment transaction to our technical service providers who work for us in the context of order processing, or to the commissioned credit institutions or to the selected payment service provider, insofar as this is necessary to process the payment. This serves the fulfillment of the contract in accordance with Art. 6 para. 1 sentence 1 lit. b GDPR. In part, the payment service providers collect the data necessary for the processing of the payment themselves, e.g. on their own website or via a technical integration in the ordering process. In this respect, the data protection declaration of the respective payment service provider applies. If you have any questions about our partners for payment processing and the basis of our cooperation with them, please contact the contact option described in this privacy policy.

2.8 Data processing for the purpose of fraud prevention and optimization of our payment processes

If necessary, we provide our service providers with further data that they use together with the data necessary for the processing of the payment as our processors for the purpose of fraud prevention and the optimization of our payment processes (e.g. invoicing, processing of contested payments, support of accounting). In accordance with Art. 6 para. 1 sentence 1 lit. f GDPR, this serves to safeguard our legitimate interests in our protection against fraud or in efficient payment management, which are predominant in the context of a balancing of interests.

3. Social Media
3.1 Social plugins from Instagram (by Meta)

Social buttons from social networks are used on our website. These are only integrated into the page as HTML links, so that no connection is established with the servers of the respective provider when calling up our website. If you click on one of the buttons, the website of the respective social network opens in a new window of your browser. There you can, for example, press the Like or Share button.

3.2 Our online presence on Instagram (by Meta)

Insofar as you have given your consent to the respective social media operator in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR, when you visit our online presence on the social media mentioned above, your data will be automatically collected and stored for market research and advertising purposes, from which user profiles are created using pseudonyms. These can be used, for example, to place advertisements inside and outside the platforms that presumably correspond to your interests. Cookies are usually used for this purpose. The detailed information on the processing and use of the data by the respective social media operator as well as a contact option and your rights in this regard and setting options for the protection of your privacy, can be found in the data protection information of the providers linked below. If you still need help in this regard, you can contact us.
Instagram (by Meta) is an offer of Meta Platforms Ireland Ltd., 4 Grand Canal Square, Dublin 2, Ireland ("Meta Platforms Ireland") The information automatically collected by Meta Platforms Ireland about your use of our online presence on Instagram is usually transmitted to a server of Meta Platforms, Inc., 1 Hacker Way, Menlo Park, California 94025, USA and stored there. For the USA, there is no adequacy decision of the European Commission. Our cooperation with them is based on standard data protection clauses of the European Commission. The data processing in the context of visiting an Instagram (by Meta) fan page takes place on the basis of an agreement between jointly responsible persons in accordance with Art. 26 GDPR. Further information (information on Insights data) can be found here.

4. Contact options and your rights
4.1 Your rights

As a data subject, you have the following rights: in accordance with Art. 15 GDPR, the right to request information about your personal data processed by us to the extent specified there; in accordance with Art. 16 GDPR, the right to immediately request the correction of incorrect or completion of your personal data stored by us; in accordance with Art. 17 GDPR, the right to request the deletion of your personal data stored by us, unless further processing is necessary to exercise the right to freedom of expression and information; to fulfill a legal obligation; for reasons of public interest or to assert, exercise or defend legal claims; in accordance with Art. 18 DSGVO the right to demand the restriction of the processing of your personal data, insofar as the accuracy of the data is disputed by you; the processing is unlawful, but you refuse to delete it; we no longer need the data, but you need it to assert, exercise or defend legal claims or you have objected to the processing in accordance with Art. 21 GDPR; in accordance with Art. 20 GDPR the right to receive your personal data that you have provided to us in a structured, common and machine-readable format or to request transmission to another responsible person; in accordance with Art. 77 GDPR the right to a Supervisory authority to complain. As a rule, you can contact the supervisory authority of your usual place of residence or workplace or our company headquarters.
Right of objection Insofar as we process personal data as explained above in order to safeguard our legitimate interests, which predominate in the context of a balance of interests, you can object to this processing with effect for the future. If the processing is carried out for direct marketing purposes, you can exercise this right at any time as described above. Insofar as the processing is carried out for other purposes, you only have the right to object if there are reasons arising from your particular situation. After exercising your right of objection, we will no longer process your personal data for these purposes, unless we can demonstrate compelling legitimate grounds for the processing that outweigh your interests, rights and freedoms, or if the processing serves to assert, exercise or defend legal claims. This does not apply if the processing is carried out for direct marketing purposes. Then we will no longer process your personal data for this purpose.

4.2 Contact options

For questions about the collection, processing or use of your personal data, for information, correction, restriction or deletion of data as well as revocation of consent or objection to a specific use of data, please contact us directly via the contact details in our imprint.